my pissology 101 class began today.
i was promoted at work and am now official a CSM or customer service manager.
my job description?

i still don't have a clear picture in my head, just like when i started as a lowly cashier, every person involved in your training tells you a different way of doing something.
which of course i hate. just tell me the fuck what i'm suppose to do and i will do it, but don't tell me one way this day and another way on tuesday.

fuck me. i was exhausted by the end of my shift but it was the most unusual and interesting day i have had thus far.

today i stood in an extremely small room, maybe 5' by 5' and listened to six angry women try to sort out their issues of blah blah changes and blah blah quotas not being met. was this a department meeting or a bitch session?
i could see both sides clearly, i know what needs to be done, i'm the peacemaker, it's my job to make happy people where ever i go.

they told me we were equals. we shall soon see.